Terms & Conditions CM8Play – A Complete Guide for Malaysian Members

CM8Play is an online entertainment platform offering a wide range of game categories, including slots, Live Casino, roulette, live matches, and Sports Betting for users in Malaysia. The platform is managed and operated by CM8Play and is subject to all applicable laws and regulations.

These Terms & Conditions apply to all activities on the CM8Play platform, including but not limited to account registration, deposits, withdrawals, participation in games and promotions, and all forms of communication between members and CM8Play.

To be eligible to register and use the CM8Play platform, you must meet all of the following requirements:

• Aged 18 years and above on the date of account registration.
• Malaysian citizens or permanent residents who are currently residing in Malaysia.
• Have an active Malaysian phone number capable of receiving OTP.
• Never previously banned or restricted from using the CM8Play platform for any reason.
• Acting on your own behalf and not as an agent, proxy, or representative of any other party.
• Not a current CM8Play employee or an immediate family member of such an employee.

CM8Play reserves the right to request proof of identity or supporting documents at any time to verify a member's eligibility. Failure to provide the requested documents within the stipulated timeframe may result in temporary suspension or closure of the account.

Each individual is only permitted to hold one (1) CM8Play account only. Holding multiple accounts under the same identity – whether using different names, phone numbers, IP addresses, or payment details – constitutes a serious breach of these Terms & Conditions.

By registering, you agree to:

• Providing truthful, accurate, and complete information in all required fields.
• Updating your account information whenever there are changes to ensure it remains accurate at all times.
• Keeping your account password secure and not sharing it with any other party.
• Notify CM8Play immediately if you suspect that your account has been accessed without authorisation.

You are solely responsible for all activities that take place under your account, including any financial transactions made. CM8Play will not be held liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your password.

CM8Play supports the following deposit methods, all operating in Malaysian Ringgit (MYR):

• Touch 'n Go eWallet – instant deposit, credited in under 30 seconds.
• GrabPay – instant deposit, credited in under 30 seconds.
• Boost – instant deposit, credited in under 30 seconds.
• ShopeePay – instant deposit, credited in under 30 seconds.
• DuitNow – instant deposit, credited in under 1 minute.
• FPX via Maybank2u – instant deposit via internet banking.
• FPX via CIMB Clicks – instant deposit via internet banking.

Deposit limits are as follows:

• Minimum deposit: RM10 per transaction.
• Daily maximum deposit: RM50,000 (adjustable via your account settings).

All deposits must be made from a bank account or digital wallet registered in your own name. Third-party deposits are not permitted and may result in account suspension and a refund to the original sender. CM8Play does not charge any processing fees for deposits; however, your eWallet provider or bank may apply their own charges.

CM8Play is committed to processing all approved withdrawals within under 30 minutes for standard members. VIP members enjoy faster processing times. Withdrawals are processed to the same method used for your most recent deposit, except where there are technical reasons preventing this.

Withdrawal conditions and limits:

• Minimum withdrawal: RM30 per transaction.
• Daily maximum withdrawal: RM100,000 for standard members; higher limits may apply for VIP members.
• The first withdrawal from a new account may require additional identity verification for security purposes.
• Bonus balances that have not yet met the rollover requirement cannot be withdrawn until the rollover conditions are fully satisfied.
• CM8Play reserves the right to place a withdrawal on hold for investigation purposes if suspicious activity is detected on an account.

If your withdrawal is rejected, CM8Play will notify you of the reason via the internal messaging system or your registered email within 24 hours of your request. You may contact our customer support team for further clarification.

CM8Play offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to the following terms and conditions:

• New member welcome bonus up to RM150 applies to the first deposit only and is subject to the rollover requirements stated in the relevant promotional terms.
• Bonuses cannot be withdrawn as cash until the rollover requirements have been fully met.
• Rollover is calculated based on the total valid bets placed using the bonus balance.
• Voided bets, bets accepted back via cash out, or bets placed at very low odds may not count towards rollover calculations at CM8Play's discretion.
• Each member is entitled to each bonus type once only, unless otherwise stated in the promotion's terms.
• CM8Play reserves the right to void bonuses if any attempt to abuse the promotions system is detected.

All casino games available at CM8Play – including slots, baccarat, blackjack, roulette, and live matches – use a Random Number Generator (RNG) system certified by an independent body. All game outcomes are entirely random and cannot be manipulated.

Prohibited activities while using CM8Play:

• Using bots, macros, or any automated tools to play or place bets.
• Exploiting any bugs or technical vulnerabilities on the platform to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Using another person's account to play.
• Any form of fraud, hacking, or attempt to interfere with the platform's systems.

Any winnings obtained through means that violate the above rules are null and void. CM8Play reserves the right to forfeit such winnings, close the relevant account, and pursue legal action where necessary.

For the Sports Betting section covering Malaysia Super League football, EPL, La Liga, BWF badminton, e-sports, and other sports categories, the following additional terms apply:

• All confirmed bets are final and cannot be cancelled except on technical grounds as determined by CM8Play.
• The odds displayed at the time of bet confirmation are the odds used to calculate winnings, not the live odds at the end of the match.
• Bets placed after the market closing time — including in-play bets placed after the match result is known — are invalid and will be voided.
• If a match is cancelled, postponed for more than 48 hours, or reduced in scope (e.g. a team withdraws before the match concludes), your bet will be refunded to your account in accordance with the relevant market rules.
• CM8Play reserves the right to limit or decline bets from specific members for any reason at our sole discretion, including for risk management purposes.
• The cash out market is available for selected matches and is subject to real-time availability. Cash out values are calculated by the system and may differ from a member's expectations.

As a CM8Play member, you agree to and are responsible for:

• Use the CM8Play platform for personal entertainment purposes only, and not for any commercial or business purpose.
• Ensure that the funds you deposit into CM8Play are legitimately yours and have not been derived from any unlawful activity.
• To comply with all applicable Malaysian laws and regulations while using the platform.
• Not to use the platform for any money laundering or illegal financing activities.
• Use the platform responsibly and set personal limits to protect your financial well-being.
• Do not share access to your account with anyone, including family members.

CM8Play is fully committed to responsible gaming practices. If you feel that your gaming habits are beginning to have a negative impact on your personal life or finances, please reach out to our team or visit our Responsible Gaming to access available help and support resources.

CM8Play reserves the right to close, suspend, or restrict a member's account for the following reasons:

• Breach of any part of these Terms & Conditions.
• Multiple account ownership by the same individual.
• Providing false or misleading information during registration or in any communication with CM8Play.
• Activity that is suspicious or potentially involves fraud, money laundering, or system manipulation.
• At the request of a regulatory body or relevant authority.
• At the member's own request for self-exclusion purposes.

If your account is closed due to a breach of terms, any unreleased bonus balance will be forfeited. Valid cash balances (excluding bonuses that have not met rollover requirements) will be returned to you upon completion of the appropriate identity verification process, except in cases involving fraud or illegal activity.

Members who wish to voluntarily close their account may contact the CM8Play customer support team via live chat. Any eligible balance in the account will be withdrawn in accordance with the standard withdrawal procedure.

CM8Play takes member privacy and data security extremely seriously. All personal information collected during registration and use of the platform is protected with 256-bit SSL encryption and stored on secure servers.

CM8Play will not sell, rent, or disclose members' personal information to third parties without explicit consent from the member concerned, except in the following circumstances:

• When required by law or pursuant to a valid court order.
• To third-party service providers involved in the operation of the CM8Play platform (such as payment processors) who are bound by strict confidentiality agreements.
• For the purpose of fraud prevention or detection of unlawful activity.

For more complete information on how we collect, use, and protect your personal data, please read our Privacy Policy which forms part of this agreement. CM8Play is fully compliant with the Malaysian Personal Data Protection Act (PDPA).

CM8Play will not be held liable for any losses arising from:

• Technical disruptions, system failures, or internet outages beyond our control that may affect access to the platform.
• Betting or game outcomes resulting from decisions made entirely at your own discretion.
• Unauthorised access to your account resulting from your own negligence in safeguarding your password.
• Third-party actions such as telecommunications network disruptions or failures of third-party payment systems.
• Any indirect, consequential, or special losses arising from the use of the CM8Play platform.

Under no circumstances shall CM8Play's maximum liability to any member for any claim exceed the total net deposits made by that member in the 30 days preceding the claim.

CM8Play reserves the right to update, modify, or add to any section of these Terms & Conditions at any time at our sole discretion. When changes are made:

• The "Last Updated" date at the top of this page will be revised to reflect the date of the most recent amendment.
• For material changes, CM8Play will endeavour to notify members via their registered email or in-platform notification at least 7 days before the changes take effect.
• Continued use of the CM8Play platform after the effective date of any amendment constitutes acceptance of the revised terms.

It is every member's responsibility to review these Terms & Conditions periodically to stay informed of the latest terms governing their use of the platform.

If you have any questions about these Terms & Conditions or require further clarification on any matter stated in this document, please contact the CM8Play team via:

• Live Chat: Available 24/7 in Bahasa Melayu on all CM8Play platform pages – click the chat icon in the bottom right corner of your screen.
• Email: support@cm8play.biz – for enquiries that do not require an immediate response. We will reply within 24 business hours.

For enquiries related to responsible gaming, account limits, or self-exclusion, please visit the Responsible Gaming us or reach out to our dedicated support team who are trained to assist with such matters.